ICICI Bank Is Down, Making Debit Card and UPI Transactions Fail for Many of Its Customers in India

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ICICI Financial institution is down and netbanking, debit card transactions, in addition to UPI transactions aren’t working for a lot of clients in India. Many affected clients have raised complaints towards the outage on social media. Whereas a number of persons are not capable of make any transactions via ICICI Financial institution’s web banking service, a few of them aren’t even receiving a one-time password (OTP) for his or her transactions. It is potential that that is due to a sudden improve in demand due to e-commerce gross sales; or it could possibly be another matter solely, which can play havoc with customers attempting to benefit from these gross sales, as ICICI is without doubt one of the greatest banks in India. On the time of writing, the ICICI Financial institution help crew is but to reply to buyer complaints.

As per the main points obtainable on downtime monitoring web site DownDetector.in, preliminary stories across the connectivity points with ICICI Financial institution cropped up within the morning, although the complaints reached a peak at round 1:30pm.

icici bank website error screenshot gadgets 360 ICICI Bank

ICICI Financial institution web site is not accessible by many shoppers


A number of affected clients reported points with the ICICI Financial institution web site and its iMobile app on Twitter. In some situations, individuals weren’t capable of obtain OTPs for his or her transactions. Comparable has been the case with UPI and IMPS transfers. Some customers have additionally reported that the ICICI Financial institution servers have been down since Thursday night.


Devices 360 was capable of independently confirm the problems reported by varied ICICI Financial institution clients. The financial institution’s web site was even inaccessible on the time of submitting this story. We tried netbanking, debit card funds, and UPI funds on widespread websites platforms like Amazon, Swiggy, and Zomato, in addition to P2P UPI transfers, and obtained the next alert within the latter case: “No response from CBS”.

ICICI Financial institution didn’t instantly reply to a request for remark.

The outage of ICICI Financial institution comes on the time when Amazon has kicked off its Nice Indian Pageant sale. Beneath the sale, which is stay for Prime members and is starting for normal clients from Saturday, clients utilizing Amazon Pay ICICI card can avail extra cashback. Flipkart can also be working its Large Billion Days sale on the identical time, which may even be affected in the same method. Nonetheless, at this level, it isn’t clear if there’s any connection between the 2 occasions — whether or not it is due to Amazon sending a spike in demand, or if the financial institution has ended up taking part in spoilsport with the sale as an alternative.

Flipkart, Amazon have wonderful iPhone 11, Galaxy S20+ sale gives, however will they’ve sufficient inventory? We mentioned this on Orbital, our weekly know-how podcast, which you’ll be able to subscribe to through Apple Podcasts, Google Podcasts, or RSS, obtain the episode, or simply hit the play button beneath.


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